Microsoft Dynamics CRM Administrator- NYC

Prestigious Global Firm is seeking a Microsoft Dynamics CRM Administrator.  This is a full-time opportunity in Midtown Manhattan, NYC.

Responsibilities:

• Ensure successful administration, development, maintenance and strategic improvement of Company CRM program in support of Commercial Departments’ initiatives and goals.
• Present and implement new ideas based on interest in continuously improving the quality of data and information.
• Administering the CRM system
• Defining CRM Contacts structure and fields
• Defining CRM Contacts database stakeholders/business partners
• Maintaining and updating CRM Contacts database and coordinate with CRM stakeholders/business partners: IT, Finance, etc.
• Identify, flag and input all fields into the Company ERP system
• Mobilizing all CRM stakeholders’ business partners
• Analyzing and suggesting possible improvements for the CRM solution
• Implementing new CRM initiatives
• Providing use support and training
• Developing new reports
• Running and appropriately distributing existing reports
• Creating training documents and support communications/trainings
• Documentation of relevant process workflows
• Defining CRM requirements
• Doing basic data entry to ensure data integrity
• Conducting data integrity audits

Requirements:

• Superior CRM/database administration skills
• Familiarity with Dynamics CRM platform
• Advanced Excel skills
• Excellent communication skills
• Strong analytical skills
• Customer/client focused
• Database architecture design
• Bachelor’s Degree required. Computer Science Degree preferred.
• Minimum 3 years’ experience administering CRM/database
• Nice to have: Dynamics CRM Certification

 

send resume to: jobs@teqqi.net