Microsoft Dynamics CRM Administrator- NYC

Microsoft Dynamics CRM Administrator- NYC

Prestigious Global Firm is seeking a Microsoft Dynamics CRM Administrator.  This is a full-time opportunity in Midtown Manhattan, NYC.


  • Ensure successful administration, development, maintenance and strategic improvement of Company CRM program in support of Commercial Departments’ initiatives and goals.
  • Present and implement new ideas based on interest in continuously improving the quality of data and information.
  • Administering the CRM system
  • Defining CRM Contacts structure and fields
  • Defining CRM Contacts database stakeholders/business partners
  • Maintaining and updating CRM Contacts database and coordinate with CRM stakeholders/business partners: IT, Finance, etc.
  • Identify, flag and input all fields into the Company ERP system
  • Mobilizing all CRM stakeholders’ business partners
  • Analyzing and suggesting possible improvements for the CRM solution
  • Implementing new CRM initiatives
  • Providing use support and training
  • Developing new reports
  • Running and appropriately distributing existing reports
  • Creating training documents and support communications/trainings
  • Documentation of relevant process workflows
  • Defining CRM requirements
  • Doing basic data entry to ensure data integrity
  • Conducting data integrity audits


  • Superior CRM/database administration skills
  • Familiarity with Dynamics CRM platform
  • Advanced Excel skills
  • Excellent communication skills
  • Strong analytical skills
  • Customer/client focused
  • Database architecture design
  • Bachelor’s Degree required. Computer Science Degree preferred.
  • Minimum 3 years’ experience administering CRM/database
  • Nice to have: Dynamics CRM Certification


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