#CRM Tag

JOB SUMMARY: This position provides direct support to SVP of Customer Service & Marketing and the overall CRM strategy including direction to customer service contact center and processing team ensuring that customer inquires, requests and issues are handled timely and in compliance with our policy and procedures.  The Director will collaborate effectively with other department managers on new initiatives and problem resolution including working with our...

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Responsibilities  Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements and compliance requirements  Design, develop and deploy solutions within the Salesforce platform to support critical business functions and meet company goals and requirements  Build and maintain reports, dashboards, user permissions.  Train users on all functionality, including 3rd party applications  Manage validation rules, workflow rules, visual flows, custom...

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Prestigious Global Firm is seeking a Microsoft Dynamics CRM Administrator.  This is a full-time opportunity in Midtown Manhattan, NYC. Responsibilities: Ensure successful administration, development, maintenance and strategic improvement of Company CRM program in support of Commercial Departments’ initiatives and goals. Present and implement new ideas based on interest in continuously improving the quality of data and information. Administering the CRM system Defining CRM Contacts structure and...

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